Customer Support Specialist with Danish and English, Sofia, Bulgaria

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  • Udsendt dato
    26. april 2023
  • Udløbsdato
    20. juni 2023
  • Karriereniveau
    Alm. fastansættelse

Job beskrivelse

Are you ready to take the next step in your career? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS International Bulgaria!

As a Customer Support Specialist with Danish and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs 
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should have a very good level of Danish and have excellent communication skills.

We offer:

  • Relocation assistance
  • Fully paid training 
  • Employee referral bonuses
  • Support and learning
  • Positive international working environment
  • 50+ benefits and services to choose from
  • Additional health insurance
  • Attractive salary
  • Stable job and career development opportunities

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Does it sound like the perfect job for you? Apply now:

Send your CV to [email protected]


About us:

TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services – designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company’s primary focus is strict adherence to all our clients’ procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. 

Our location Sofia, Bulgaria is famous for its cultural diversity, modern appearance and prosperous location. This fast-growing city is located next to Vitosha mountain where enthusiasts often can be found hiking or skiing. The capital offers a big variety of experiences annually – music and theater, outdoor festivals, as well galleries, museums, restaurants and clubs.

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